Privacy Policy

Last Updated: 19 Nov, 2025

Our Commitment to You

Recovery Studio Beverly Hills ("we," "our," or "us") is committed to safeguarding your privacy while visiting our website (the "Site"). Our goal is to provide you with a seamless online experience that delivers the information, resources, and booking services relevant to your wellness needs. This Privacy Policy outlines the types of information we may gather and how we use it to serve you.

1. Information We Collect

This policy covers two types of information gathered at the Site: personal and aggregated.

Personal Information

  • Name

  • Email address

  • Phone number

  • Physical address (for mobile massage services)

  • Health information voluntarily provided for your treatment

  • Payment information (processed securely through our booking platform, Acuity Scheduling)

Aggregated Data: This refers to general, non-identifiable information regarding Site visitors, such as traffic patterns, number of visits to certain pages, and interest in our services. This data helps us improve the Site and user experience.

2. How We Use Your Information

We ensure that your personal information is not used in a way you are unaware of or to which you are not agreeable.

• To Provide Services: We use your personal information to schedule, confirm, and manage your appointments; process payments for sessions, packages, and gift cards; and for internal record keeping and billing.

• For Communication: With your consent, we may use your contact information to send you appointment reminders, confirmations, and relevant information about your wellness plan. You may opt-out of promotional communications at any time.

• To Improve Our Site: We monitor aggregated data to study, improve, and promote the use of our Site. This aggregated data is shared with third parties only in an anonymous way that does not reveal your personal identity.

3. Your Consent and Control

By submitting personal information on our Site, you consent to its use as described in this policy.

Withdrawing Consent: If you wish to be removed from our mailing lists or no longer wish for us to use your personal information, you can tell us at any time by sending an email to hello@recoverystudiobh.com with "Unsubscribe" in the subject line.

4. Information Security

We are committed to ensuring your information is secure. We employ industry-standard security measures to prevent unauthorized access or disclosure. All online payments and sensitive data are processed through Acuity Scheduling, which uses encryption technologies to protect your financial data.

5. Use of Cookies

Our Site uses "cookies" to enhance your experience. Cookies are small files placed on your hard drive that help us analyze web traffic, remember your preferences, and allow for features like online booking. You can choose to accept or decline cookies through your browser settings.

6. Links to Other Websites

Our Site may contain links to other websites of interest. Once you leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites.

7. Policy Updates

Recovery Studio Beverly Hills reserves the right to change this Privacy Policy at any time. Changes will be prospective and posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy or the data we hold about you, please contact us at:
Email: hello@recoverystudiobh.com
Phone: (424) 261-9274